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Omni Channel Distribution & 3PL Operations Coordinator

Somerville, Massachusetts💼 Full-time💰 $62,000–$62,000🗓 2026-08-21 → 2026-09-27

Core

Final link in the global chain ensuring customer orders sync correctly and leave the dock without friction.

Role type

Operations Coordinator (Omni Channel Distribution & 3PL)

Builds

Global order fulfillment and shipping operations for 3D printing hardware

Domain

E-commerce logistics and 3PL operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Order-to-cash cycle management, warehouse operations (receiving, put-away, picking, shipping), inventory reconciliation, carrier coordination, shipping compliance auditing, aging order analysis, returns processing

Preferred skills

Shopify, NetSuite, WMS proficiency, regional carrier network familiarity, domestic shipping regulations knowledge, high-growth e-commerce experience

Responsibilities

Monitor regional order flows and resolve sync errors between Shopify, NetSuite, and WMS; Oversee resolution of order exceptions (address errors, stockouts, SKU mismatches); Coordinate daily carrier pickups with warehouse staff and partners; Implement inventory reconciliation via weekly cycle counts; Collaborate with Customer Success on high-priority order updates; Audit outbound packaging and documentation for compliance; Analyze fulfillment reports to identify aging orders; Support execution of regional returns and reverse logistics

Seniority

Individual Contributor, operational execution

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