Logistics Specialist, Retail Operations
Core
Manage full retail lifecycle including purchase orders, distribution, compliance, delivery performance, and returns for retail partners across the U.S., Canada, and LATAM.
Role type
Senior IC logistics specialist (retail operations)
Builds
Retail supply chain execution and omni-channel order management
Domain
Retail logistics and supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Retail logistics operations, ERP/WMS systems, ASN/EDI compliance, chargeback management, inventory reconciliation, 3PL coordination, KPI tracking, process automation
Preferred skills
LATAM market experience, NetSuite proficiency, Excel/Google Sheets advanced skills
Technologies
NetSuite, ERP systems, WMS, retailer portals
Responsibilities
Manage end-to-end retail purchase order management and ensure compliance with routing guides and ship windows. Partner with 3PL and transportation providers to execute shipments On-Time, In-Full (OTIF). Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions. Maintain inventory visibility across distribution centers and manage transfer orders. Own performance tracking for assigned retailer partners and build reporting dashboards. Lead initiatives to automate manual processes and improve scalability.
Seniority
Senior, hands-on IC
