Fulfillment Coordinator
Core
Final link in the global chain ensuring customer orders sync correctly, leave the dock on time, and reach customers without friction.
Role type
Fulfillment Coordinator
Builds
3D printers and related products for customers
Domain
3D printing / E-commerce fulfillment
Deliverable
product features
Required skills
Order-to-cash cycle management, warehouse operations, inventory reconciliation, carrier coordination, shipping compliance auditing, report analysis, returns processing
Preferred skills
Excel proficiency, Shopify/NetSuite/WMS experience, familiarity with regional carrier networks, experience in high-growth e-commerce
Responsibilities
Monitor regional order flows and resolve sync errors between Shopify, NetSuite, and WMS; Oversee resolution of order exceptions (address errors, stockouts, SKU mismatches); Coordinate daily carrier pickups with warehouse staff and partners; Implement inventory reconciliation via cycle counts; Collaborate with Customer Success on high-priority orders; Audit outbound packaging and documentation for compliance; Analyze fulfillment reports to identify aging orders; Support execution of regional returns and reverse logistics.
Seniority
Individual Contributor
