Workforce & Project Manager
Core
Develop and optimize workforce plans, staffing scenarios, and operational models to improve efficiency and resource utilization for financial services clients.
Role type
Senior Workforce & Project Manager (Consulting)
Builds
Workforce models, staffing plans, and organizational transformation initiatives
Domain
Financial services consulting / Workforce planning
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Workforce planning, data analysis, project delivery, stakeholder management, operational optimization, forecasting, change management
Preferred skills
WFM/WFO tools, complex scheduling, process improvement
Technologies
WFM/WFO tools
Responsibilities
Develop and optimize workforce plans and staffing scenarios based on business requirements and operational data; Translate business objectives and KPIs into practical capacity and scheduling solutions; Contribute to or lead workforce planning and transformation initiatives; Work with stakeholders to implement new workforce models and processes; Identify capacity constraints and inefficiencies to drive actionable improvement initiatives.
Seniority
Senior, hands-on IC
