Senior Host Development Lead, Education
Core
Design and scale global incentive, recognition, and education programs to drive host growth, retention, and loyalty.
Role type
Senior leader (Strategy & Operations)
Builds
Host incentive systems, recognition frameworks (e.g., Superhost), and education initiatives
Domain
Hospitality / Community Management / Loyalty Programs
Deliverable
product features
Required skills
Strategy design, program operations, data analytics, financial literacy, cross-functional leadership, global program scaling, stakeholder management, OKR alignment, vendor management, inclusive design
Preferred skills
Experience with LLMs/Generative AI, cultural sensitivity, mentorship
Technologies
LLMs, Generative AI
Responsibilities
Lead strategy for host incentives and recognition programs; Design initiatives to deepen host quality and drive retention; Cultivate cross-functional relationships to scale programs globally; Drive evolution of the Superhost program; Incubate incentive programs for new business lines; Optimize program effectiveness using data and feedback; Manage operational execution including budget and vendor oversight; Communicate strategy and impact to leadership; Mentor junior team members
Seniority
Senior, hands-on leader with mentorship responsibilities
