Enablement Operations Manager, Technical Solutions
Core
Design and manage the operational infrastructure, governance, and systems that enable Technical Solutions Enablement programs to run efficiently at scale.
Role type
Manager, Enablement Operations (Technical Solutions)
Builds
Operational processes, enablement platforms, knowledge management systems, and reporting dashboards for Technical Solutions teams.
Domain
SaaS / Enterprise Technology / Go-to-Market Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
operational process design, knowledge management, project management, LMS administration, data reporting, workflow automation, stakeholder collaboration
Preferred skills
Technical Solutions enablement experience, SaaS environment experience, AI workflow integration
Technologies
Confluence, Asana, Tableau, Learning Management Systems
Responsibilities
Manage operational delivery of enablement platforms and processes; execute knowledge management operating model; establish and maintain SOPs and documentation; manage intake workflows and execution visibility; maintain operational reporting on participation and compliance; partner on business requirements for enablement automation; identify bottlenecks and implement process improvements; provide project management for strategic priorities and OKRs.
Seniority
Manager, hands-on IC