Clinical and Product Support Specialist
Core
Provide remote audiological and product training to customers and sales teams to drive sales outcomes and customer relations.
Role type
Clinical and Product Support Specialist (Audiologist/Audiometrist)
Builds
Customer training programs, sales enablement, and technical support services for hearing solutions.
Domain
Healthcare / Audiology / Hearing Aids
Deliverable
product features
Required skills
Clinical audiology expertise, product knowledge, remote presentation, sales training, calendar management, market monitoring
Preferred skills
Experience with GN products, bilingual capabilities
Technologies
Microsoft Office (Word, Outlook, PowerPoint), fitting software
Responsibilities
Collaborate with sales teams to implement training plans; provide remote audiological and technical support; identify revenue opportunities; deliver product and sales training; manage training calendars across time zones; present at online events; assist customer care and technical support teams.