Lobe - Éducateur(trice) spécialisé(e) - St-Jean-sur-Richelieu
Core
Specialized educator supporting hearing-impaired individuals to maximize hearing aid usage, maintain social connections, and preserve quality of life within a multidisciplinary audiology clinic.
Role type
Specialized Educator (Hearing Health)
Builds
Patient education programs, hearing aid fitting support, and community health awareness initiatives.
Domain
Healthcare / Audiology / Rehabilitation
Deliverable
client delivery
Required skills
patient education, hearing aid maintenance and troubleshooting, administrative case management, otoscopic examination (non-diagnostic), appointment scheduling, French language proficiency, manual dexterity, technology adaptability
Preferred skills
Microsoft Office suite, community outreach organization
Responsibilities
Welcome patients and build trust to identify communication needs; provide prosthetic education and sound rehabilitation; train patients on hearing aids, assistive devices, and Bluetooth accessories; explain maintenance processes and perform cleaning/preventive care; conduct service consultations for repairs and emergency fixes; prepare patients for fitting sessions and manage clinical orders; perform non-diagnostic otoscopic exams; manage administrative files, billing, and reminders; schedule appointments and handle patient callbacks; organize health awareness events.
Seniority
Mid-level (3-5 years experience)