Manager, Payroll Connections
Core
Lead a team of Payroll Connection Specialists to drive efficiency and enable payroll connections for clients across 400+ providers.
Role type
Senior IC manager (payroll operations)
Builds
Payroll integrations and 401(k) contribution processing workflows
Domain
Fintech / Retirement / Payroll (via careerplan.io/jobs/8127144-manager-payroll-connections-at-humaninterest)
Required skills
Team leadership, operational workflow optimization, performance metrics definition, cross-functional partnership, technical integration troubleshooting, client guidance
Preferred skills
SaaS environment experience, retirement industry knowledge, payroll or 401(k) processing experience, project management
Technologies
Payroll provider integrations, 401(k) systems
Responsibilities
Lead and mentor a team of Payroll Connection Specialists, serve as primary escalation point for complex blockers, define team goals and OKRs, refine operational workflows, investigate integration issues, guide clients through technical connections, partner with stakeholders to optimize 401(k) processing
Seniority
Manager, hands-on leadership
