Business Analyst - Salesforce
Core
Business Analyst specializing in Salesforce Sales Cloud, gathering requirements, designing solutions, and acting as a liaison between business stakeholders and technical teams to optimize Salesforce usage.
Role type
Salesforce Business Analyst (Sales Cloud)
Builds
Salesforce Sales Cloud projects, system enhancements, and process improvements for Sales, Partner, Marketing, Commercial Ops, and Finance organizations.
Domain
Enterprise Software / CRM / Sales Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Sales Cloud expertise, requirement gathering, functional and technical design, user story creation, system testing (UAT), Agile/Scrum, change management, declarative development
Preferred skills
Salesforce Administrator certification, Salesforce CPQ Specialist certification, Business Analyst certification, experience with complex solution design
Technologies
Salesforce Sales Cloud, Salesforce CPQ, Salesforce Declarative Development
Responsibilities
Gather and maintain requirements for Salesforce projects; partner with stakeholders to align business/technology strategy; assist in planning, design, and deployment of system enhancements; create and groom user stories; coordinate system testing and UAT; define and execute small to medium projects and ongoing production support.
Seniority
Mid-Senior, hands-on IC
