Intern, Customer Success
Core
Support the Customer Success team to engage with clients, assist in onboarding, monitor accounts, and gather feedback to maximize product adoption and reduce churn.
Role type
Intern, Customer Success
Builds
Client relationships and product adoption for Symphony's communication and data analytics platforms
Domain
B2B SaaS / Communication Technology
Deliverable
client delivery
Required skills
Customer relationship management, Onboarding support, Account monitoring, Feedback collection, G-Suite/Microsoft Office proficiency
Preferred skills
Previous customer service experience, Team collaboration