Administrative Assistant/Member Support Specialist - (Cedar Hills - Flex)
On-site
Core
Front-of-house administrative support and patient experience management in a primary care clinic.
Role type
Administrative Assistant / Member Support Specialist
Builds
Seamless in-office patient experience and operational flow for primary care providers
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and scheduling, Insurance verification, Office management, Team collaboration, Technology proficiency (EMR, G-suite, Slack, Zoom), Verbal and written communication
Preferred skills
Empathy, Problem-solving, Adaptability
Technologies
1Life (EMR), Slack, G-suite, Zoom
Responsibilities
Patient check-in/check-out and intake, Same-day schedule management, Insurance verification, Office upkeep and supply restocking, Team huddles and support, Patient feedback monitoring
Seniority
Individual Contributor, Entry to Mid-level