Sr. AI Growth Strategist
Core
Senior AI Growth Strategist driving enterprise customer adoption, value realization, and expansion for LogicMonitor's AI-first observability platform.
Role type
Senior IC Customer Success / Strategic Account Management
Builds
Autonomous IT maturity and expanded AI adoption for enterprise customers
Domain
Enterprise SaaS, AI/ML, Observability, AIOps
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic account management, executive stakeholder engagement, AI/ML technical aptitude, customer success planning, ROI analysis, cross-functional leadership, consultative selling, adoption risk management, mentoring
Preferred skills
Enterprise AI/AIOps experience, organizational change management, value realization frameworks, global customer support
Technologies
Observability platforms, cloud environments, APIs, automation, integrations
Responsibilities
Own customer success for strategic enterprise accounts; Develop and execute AI Success Plans; Serve as trusted advisor to senior stakeholders; Deliver Executive Business Reviews; Identify expansion opportunities; Mentor team members; Contribute to growth playbooks
Seniority
Senior, hands-on IC with mentorship responsibilities