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Senior Marketing Manager, Loyalty

Needham, MA🌐 Remote💼 Full-time💰 $160,000–$160,000🗓 2026-09-02 → 2026-09-27

Core

Define and evolve the Tripadvisor Rewards value proposition and tiering strategy, execute always-on and calendared campaigns, and drive cross-functional alignment to test new program mechanics.

Role type

Senior Marketing Manager (Loyalty Programs)

Builds

Global loyalty and rewards programs for Tripadvisor and Viator

Domain

Travel technology and experiences marketplace

Required skills

Loyalty program strategy, campaign execution, cross-functional leadership, data analysis, AI tool utilization, product marketing, global mindset

Preferred skills

Loyalty program economics, marketplace dynamics, travel industry experience, tech company background

Technologies

AI tools, dashboards

Responsibilities

Own the loyalty marketing strategy and value proposition, run the campaign engine across paid and owned channels, lead cross-functional alignment for program mechanics, build business cases with data, measure program performance via holdout tests, benchmark competitor loyalty programs

Seniority

Senior, hands-on IC

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