T3 Content and Technical Writer
Core
Develops and maintains customer-facing communications, technical documentation, knowledge base articles, SOPs, playbooks, user guides, and training materials to support product adoption and business operations for the T3 platform.
Role type
Senior Content and Technical Writer
Builds
Customer education resources, sales enablement materials, and operational documentation for the T3 fleet management platform.
Domain
Construction technology / Fleet management SaaS
Deliverable
product features | dashboards & analysis
Required skills
Technical writing, editing, proofreading, content strategy, knowledge management, project management, analytical thinking, AI tool proficiency
Preferred skills
CMS/LMS experience, SaaS/technology industry background, construction/fleet management domain knowledge
Technologies
CMS, LMS, documentation tools, AI tools
Responsibilities
Create visual content (screenshots, diagrams, workflow maps, videos); translate complex technical info into user-friendly content; establish documentation standards and style guides; analyze stakeholder feedback to identify content gaps; partner with Product and Marketing to align messaging.
Seniority
Mid-Senior, hands-on IC