Senior Business Analyst - NPI Operations
Core
Operationalize new products in quote-to-cash processes, manage CPQ/NPI systems, and support go-to-market initiatives for a security and AI operations company.
Role type
Senior Business Analyst (NPI Operations & CPQ)
Builds
Scalable CPQ and NPI operational solutions, dashboards, and training materials for product launches.
Domain
SaaS / Cybersecurity / AI Operations / Quote-to-Cash
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CPQ system expertise, NPI lifecycle management, requirements analysis, stakeholder alignment, process optimization, data analysis, project ownership, cross-functional collaboration, documentation, training delivery, mentorship
Preferred skills
Salesforce administration, AI concepts in sales, complex multi-workstream release management
Technologies
Salesforce, Jira, CPQ tools, PDM
Responsibilities
Own NPI Operations ticket queue and dashboards; lead CPQ/NPI enhancements from requirements to launch; maintain product master and SKU configuration integrity; analyze and optimize quote-to-cash processes; create training and documentation; mentor junior analysts.
Seniority
Senior, hands-on IC
