Data Excellence Manager
Core
Lead a team of Sales Operations experts to improve customer data quality, define data quality roadmaps, and implement systems for data cleanup and analytics.
Role type
Senior IC Data Excellence Manager (Sales Operations)
Builds
Operational processes, data quality tools, and analytics dashboards for GTM strategy execution
Domain
Financial technology / SaaS / Payments
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Systems thinking, continuous improvement, root cause analysis, stakeholder management, strategic prioritization, outsourcing strategy, metric definition, data cleanup management
Preferred skills
SQL, advanced analytics tools, BI visualization tools, managing outsourced services
Technologies
SQL, BI visualization tools
Responsibilities
Develop a data quality roadmap to address customer data challenges; Create an outsourcing strategy for always-on data cleanup; Define and measure metrics for success; Develop dashboards highlighting progress against identified metrics; Partner with GTM leadership to understand gaps and address them through processes and workflows; Manage contractors to scale data quality initiatives, reporting, processes, and analytics
Seniority
Senior, hands-on IC with team leadership