Customer Service Agent - Nordic speaking
Core
Assist Nordic and English-speaking customers via email, chat, and telephone while managing accounts and translating promotional texts.
Role type
Customer Service Agent (iGaming)
Builds
Customer support interactions for online gaming products
Domain
Online gambling / iGaming
Deliverable
client delivery
Required skills
English (written and verbal), Nordic language (written and verbal), Microsoft Office proficiency, customer service background, multitasking, time management
Responsibilities
Assist Nordic-speaking and English-speaking customers via email, chat, and telephone; Translate promotional texts and customer surveys into local language; Manage customer accounts; Follow responsible gaming practices
Seniority
Individual Contributor
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