Senior Trust and Safety Operations Analyst
Core
Senior analyst supporting Twitch's global communities by investigating policy violations, handling sensitive escalations, and mitigating online harms including child safety and terrorism.
Role type
Senior Trust and Safety Operations Analyst
Builds
Safer community environments and improved risk mitigation workflows
Domain
Live streaming / Gaming / Online Safety
Required skills
Risk-based decision making, Sensitive content review, Data analysis, SQL, Cross-functional collaboration, Policy enforcement, Crisis management, Operational improvement
Preferred skills
Games industry experience, Live streaming platform experience, AI tooling familiarity
Technologies
SQL, AI tooling
Responsibilities
Assess and act on user reports of policy violations, Prioritize sensitive community issues (child safety, terrorism, violent extremism), Review and assess sensitive graphic content, Respond to internal and external escalations, Identify areas for improvement using data-driven approaches, Lead projects to improve operating models and investigations
Seniority
Senior, hands-on IC
