Senior Researcher, Consumer (Advanced)
Core
Lead UX research for Coinbase's Advanced Trade team, serving high-volume, analytical traders by generating deep user empathy through mixed-methods research to shape roadmap prioritization and feature design.
Role type
Senior User Researcher (Advanced Trade)
Builds
Scalable research programs (customer councils, self-serve testing cadences) and actionable product insights for sophisticated traders.
Domain
Fintech / Crypto trading / Advanced financial markets
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Mixed-methods research design, qualitative synthesis with quantitative data, stakeholder management, research program scaling, usability testing, concept testing, survey design, in-product feedback analysis
Preferred skills
Crypto trading familiarity, financial markets knowledge, generative AI utilization
Technologies
Sprig
Responsibilities
Conduct interviews, usability testing, concept testing, and surveys tailored to hard-to-reach trader populations; synthesize findings with analytics to produce research reports; build and maintain scalable research programs; guide stakeholders on translating insights into roadmap priorities and experiment hypotheses.
Seniority
Senior, hands-on IC