Service Advisor / Workshop Administrator
Core
Key link between customers, Service Technicians, and Service Manager to keep the workshop running smoothly and deliver exceptional service.
Role type
Service Advisor / Workshop Administrator
Builds
Repair and maintenance work for John Deere agricultural, construction, forestry, and lifestyle equipment.
Domain
Agriculture and heavy equipment after-sales service
Required skills
Customer service, scheduling/booking, quotation preparation, work order management, invoicing, record keeping, KPI tracking, Microsoft Office, data entry
Preferred skills
Mechanical or agricultural industry knowledge, trade qualifications, dealership experience