Customer Experience Management Trainee (New Grads)
Core
18-24 month leadership development program for new grads starting in Market Operations Customer Advocate roles across car showrooms, car vending machines, and last-mile delivery locations.
Role type
New graduate leadership development program (Market Operations)
Builds
Last-mile delivery operations, car vending machine experiences, and new car showroom operations
Domain
Automotive retail and logistics
Required skills
physical labor, vehicle detailing, loading/unloading vehicles, driving, customer service, operations management, leadership
Preferred skills
curiosity about end-to-end operations, tech-forward mindset
Technologies
AI systems, car vending machines, haulers
Responsibilities
Create memorable customer experiences on the driveway or at car vending machines, learn and operate AI and product systems, manage fulfillment operations for moving cars and people, perform physical tasks like detailing and loading vehicles, develop leadership credentials
Seniority
Entry-level (New Grad)