Retail Readiness Specialist
Core
Support pop-up retail locations from launch planning through activation close, ensuring readiness and a consistently strong customer experience for Scout Motors' electric pickup trucks and rugged SUVs.
Role type
Senior Retail Operations Specialist (Market Launch)
Builds
Pop-up retail locations and customer journey touchpoints for Scout Motors
Domain
Automotive retail, market launch, and customer experience operations
Required skills
Retail operations management, project management, stakeholder alignment, process documentation, KPI definition, CRM/DMS/TMS platform expertise, cross-functional collaboration
Preferred skills
Management experience, automotive industry background, AI tool utilization
Technologies
PowerPoint, Excel, SharePoint, Jira, Confluence, Figma, Salesforce, SuccessFactors
Responsibilities
Support pop-up retail locations from launch planning through activation close; Develop comprehensive playbooks for Customer Specialists; Partner with cross-functional stakeholders to align retail sales operations programs; Define and monitor key performance indicators for retail readiness; Provide operational support for office locations as needed
Seniority
Senior, hands-on IC