Product Manager, Services
Core
Define product vision and strategy for a new zero-to-one business line of guest services (e.g., private chefs, airport transfers) to deepen guest engagement and create new marketplace categories.
Role type
Senior IC Product Manager (Zero-to-One / New Business Line)
Builds
New service categories and marketplace features for guest experiences
Domain
Consumer Internet / Marketplace / Hospitality Services
Deliverable
product features
Required skills
0→1 product incubation, AI tool prototyping, business viability assessment, ambiguity management, multi-workstream prioritization, hands-on IC execution
Preferred skills
Product narrative development, cross-functional leadership, guest voice integration
Technologies
AI tools for prototyping
Responsibilities
Define product vision and roadmap for guest service discovery and booking; Ship and iterate fast by prototyping and launching experiments; Live in the data to define metrics like conversion and attach rate; Obsess over the guest by talking to users and taking bookings; Balance both sides of the marketplace with supply and operations teams; Drive clarity across engineering, design, marketing, ops, and leadership
Seniority
Senior, hands-on IC