BA- Insurance
Core
Drive insurance domain transformation initiatives, business analysis, and customer onboarding journeys.
Role type
Senior Business Analyst (Insurance)
Builds
Optimized business processes and customer onboarding workflows
Domain
Insurance / Enterprise Transformation
Deliverable
product features
Required skills
Insurance domain expertise, business analysis, requirement gathering, process consulting, CRM platform knowledge, stakeholder management, transformation delivery lifecycle understanding, process improvement methodologies
Preferred skills
Salesforce CRM knowledge, HSBC experience, governance awareness
Technologies
Salesforce CRM
Responsibilities
Lead large-scale business change programs, streamline and optimize business processes, manage senior stakeholders, facilitate cross-functional alignment, execute customer onboarding journeys
Seniority
Senior, hands-on IC