Business Analyst Salesforce - Intermedio
Core
Elicitación y documentación de requerimientos funcionales complejos, modelado end-to-end de procesos de negocio (Suscripción, Siniestros), y análisis de gaps entre Salesforce/Vlocity y los requerimientos de negocio.
Role type
Business Analyst Salesforce (Intermediate)
Builds
Product backlog management and Salesforce/Vlocity configurations for insurance clients
Domain
Insurance / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Functional requirements elicitation, Business Process Modeling (BPMN 2.0), BRD/FSD documentation, Salesforce Core (Accounts, Cases), OmniStudio (FlexCards, DataRaptors), Scrum/SAFe methodologies, User Stories/Gherkin, SQL basics, Miro/Figma
Preferred skills
Insurance sector digital transformation experience, multi-disciplinary team collaboration
Technologies
Salesforce, Vlocity, OmniStudio, Miro, Figma, SQL
Responsibilities
Manage product backlog, configure OmniStudio components, analyze gaps between Salesforce/Vlocity and business requirements, document functional requirements and model business processes
Seniority
Mid-level, 2-4 years experience