Sr. Solutions Engineer
Core
Lead delivery of advanced technical solutions and custom integrations for enterprise customers using LogicMonitor's AI-first hybrid observability platform.
Role type
Senior Solutions Engineer (Professional Services)
Builds
Custom integrations, automation products, and system enhancements for enterprise clients
Domain
IT Infrastructure Management / Observability / Cloud
Deliverable
production ML models | product features | client delivery
Required skills
Python, Go, Java, JavaScript, REST APIs, microservices, AWS, debugging, agile methodologies, system design
Preferred skills
Docker, Ansible, Chef, Puppet, SaltStack, enterprise IT platforms (Cisco, VMware, etc.), Lambda functions, Ruby, server administration (Apache, SQL Server, Active Directory), Azure
Technologies
LogicMonitor, AWS, Docker, Ansible, Chef, Puppet, SaltStack, REST APIs, Python, Go, Java, JavaScript, Ruby, Apache, MySQL, RabbitMQ, Microsoft IIS, SQL Server, Exchange, Active Directory
Responsibilities
Lead large-scale Professional Services engagements; Implement tailored integrations using REST APIs; Diagnose and resolve automation or application issues; Mentor team members on advanced scripting concepts; Collaborate with Solutions Architects on scoping complex engagements; Translate customer requirements into automation products; Identify product gaps and communicate insights to Product teams.
Seniority
Senior, hands-on IC with mentorship duties
