Staff AI Content Designer
Core
Design end-to-end consumer experiences, narrative flow, and interaction logic for AI-powered digital products, ensuring natural conversational exchanges and high-quality copy across the customer journey.
Role type
Staff AI Content Designer (conversational design & systems)
Builds
Adaptive, dynamic content experiences where copy responds intelligently to context, behavior, and customer signals.
Domain
Consumer e-commerce / Subscription services / AI-powered interfaces
Deliverable
product features
Required skills
Content strategy, narrative flow design, interaction logic, systems thinking, editorial sensibility, A/B testing, cross-functional collaboration, voice & tone governance, modular content pattern development
Preferred skills
Experience with dynamic or personalized digital products, familiarity with AI-powered surfaces or recommendation systems, subscription/e-commerce/growth-stage product experience
Technologies
Figma, Claude, Gemini
Responsibilities
Own content strategy and narrative flow across the full customer journey; leverage AI tools for synthesis, discovery, and rapid prototyping; partner with Product, Design, and Engineering to design adaptive content; shape response patterns and interaction flows; define quality standards and provide substantive critique; drive experimentation and optimization via data; build scalable content frameworks and governance models; champion voice and tone guidelines for new interaction models; adapt content for multiple brands.
Seniority
Staff, hands-on IC with strategic influence
