Senior Conversational Designer
Core
Designing end-to-end conversational experiences for AI assistants and agentic workflows across Commerce, Digital Support, and Customer Success to make AI interactions intuitive and trustworthy.
Role type
Senior IC conversational designer (AI/LLM)
Builds
Scalable conversation frameworks, prompt libraries, and multimodal interaction models for Autodesk's customer ecosystem.
Domain
Enterprise SaaS / Conversational AI / Large Language Models
Deliverable
production ML models | product features
Required skills
Conversation design, dialogue architecture, prompt design, interaction design, information architecture, LLM application design, AI behavior design, systems thinking, usability testing, customer research
Preferred skills
Agentic AI experience, digital commerce design, multimodal interaction design, AI evaluation frameworks, responsible AI principles, AI-assisted design tools
Technologies
Large language models (LLMs), agentic systems, multimodal interfaces
Responsibilities
Design end-to-end conversational experiences for AI assistants; Create conversation flows, prompts, and error recovery patterns; Partner with UX designers for cohesive multimodal experiences; Define scalable conversation design frameworks; Prototype and iterate using customer research and analytics; Mentor designers and cross-functional partners; Stay current on advances in conversational AI and LLMs
Seniority
Senior, hands-on IC
