Presales Customer Engineer, Enterprise (based in Melbourne)
Core
Architectural technologist and trusted advisor driving enterprise sales, technical discovery, and account expansion for Cloudflare's security, networking, and Zero Trust solutions.
Role type
Quota-carrying Senior Presales Customer Engineer
Builds
Bespoke architectures, Proof of Concepts (PoCs), and strategic technical roadmaps for Fortune 500 clients
Domain
Enterprise Cybersecurity, Networking, Cloud Infrastructure, Zero Trust
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise architecture design, Web security (DDoS, Firewalls, TLS, WAF), Networking (BGP, SD-WAN, DNS, IPv6), Cloud platforms (AWS, GCP, Azure), SaaS metrics, C-suite stakeholder management, Technical discovery & PoC delivery, Commercial quota management
Preferred skills
Cloudflare Workers AI & AI Gateway, LLM orchestration, Prompt engineering, RAG architectures, Python/JavaScript scripting
Technologies
Cloudflare Workers, AI Gateway, Python, JavaScript, AWS, GCP, Azure, BGP, SD-WAN, WAF, ZTNA
Responsibilities
Lead technical discovery and build bespoke architectures with Account Executives; Act as a trusted advisor throughout the customer lifecycle from onboarding to expansion; Own long-term technical relationships and align customer goals with product roadmap; Carry variable quota for new business acquisition and account growth; Automate routine tasks using AI agents for RFPs and provisioning.
Seniority
Senior, quota-carrying IC
