Senior Email Deliverability Consultant
Core
Customer-facing consultant providing reporting, best practices, and recommendations to improve client email programs and deliverability.
Role type
Senior Email Deliverability Consultant
Builds
Customer email sending reputation and program performance
Domain
Marketing Technology / Email Infrastructure
Deliverable
client delivery
Required skills
deliverability concepts, customer management, email sending practices auditing, blocklist/spam trap troubleshooting, IP warming management, ISP issue resolution, performance metrics analysis, strategic planning
Preferred skills
ESP/agency experience, industry best practices knowledge, presentation skills
Technologies
Braze email infrastructure
Responsibilities
Manage and prioritize incoming deliverability tickets; Conduct in-depth investigations and audits of email sending practices; Assist customers with blocklists, spam traps, and ISP issues; Monitor IP warming schedules and progress; Analyze performance quality measurements; Provide long-term strategic planning for high-visibility brands; Partner with Customer Success, Technical Support, Sales, and Growth teams.
Seniority
Senior, hands-on IC