Medical Information Specialist III - (Remote)
Core
Deliver virtual or telephonic support to patients, healthcare professionals, and stakeholders as a subject matter expert for complex drug and medical device information, ensuring compliance with US healthcare regulations and pharmacovigilance requirements.
Role type
Senior Medical Information Specialist (Pharmacist)
Builds
Patient support programs, clinical trial compliance calls, and educational seminars for healthcare organizations.
Domain
Healthcare / Pharmacovigilance / Medical Information
Deliverable
client delivery
Required skills
Licensed Pharmacist registration, US healthcare systems knowledge, pharmacovigilance requirements, complex medical information response, regulatory compliance (FDA/HIPAA), database management, multi-tasking
Preferred skills
Experience in Medical Information, Patient Support Programs, healthcare call centers, US healthcare regulations
Technologies
Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams), contact center technologies, designated databases and systems
Responsibilities
Identify, address, document, and escalate Information Requests, Adverse Events, and Product Quality Complaints; conduct study compliance calls for clinical trials; enroll participants in educational seminars; provide patient support; collect demographic and disposition data; maintain secure remote work environment; participate in quality monitoring and audits; mentor less experienced team members.
Seniority
Senior, hands-on IC with leadership responsibilities
