Senior Project Manager, Technical Services
Core
Managing complex enterprise-level customer integrations and migrations for a hospitality SaaS platform, ensuring seamless connectivity and data flow between systems.
Role type
Senior IC project manager (technical services)
Builds
Customer integrations, system migrations, and data transfer workflows for hospitality clients
Domain
Hospitality technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
enterprise project management, customer-facing technical implementation, multi-project management, analytical problem-solving, cross-functional collaboration, technical documentation
Preferred skills
hospitality or hotel technology experience, PMS/CRS integration knowledge, Salesforce/Jira proficiency
Responsibilities
Lead CRS integrations connecting Central Reservation Systems to the platform; Oversee PMS migrations facilitating transitions between Property Management Systems; Manage Company migrations for property ownership changes; Ensure accurate data transfer and aligned system configurations; Identify and resolve technical challenges during integration; Prepare and deliver status reports to stakeholders; Document implementation workflows and share best practices