Senior Analyst, PS Resourcing & Delivery Excellence
Core
Senior Analyst supporting Global Professional Services by driving resource management, operational reporting, and delivery insights to optimize allocation and performance.
Role type
Senior Analyst, Professional Services Operations
Builds
Operational dashboards, leadership packs, QBR materials, and global capacity planning views
Domain
Professional Services / Consulting Operations
Deliverable
dashboards & analysis
Required skills
Analytical capability, Resource management, Capacity planning, Reporting tools (Excel, Power BI), Data governance, Stakeholder management
Preferred skills
PSA tools (Certinia), Utilisation metrics, Revenue forecasting, Project margin analysis
Technologies
Certinia, Power BI, Excel
Responsibilities
Partner with regional stakeholders on staffing decisions and capacity planning; Produce and analyse utilisation reports and delivery KPIs; Support revenue forecasting and period-end operational reviews; Maintain global PS reporting dashboards and data integrity; Identify opportunities to improve resourcing efficiency and operational processes.
Seniority
Senior, hands-on IC