Operations Manager - Enterprise AI Solutions
Core
Own the operational backbone of the Solutions AI delivery organization, managing capacity, staffing, and financial performance for enterprise AI projects.
Role type
Senior Operations Manager for Professional Services
Builds
Operational systems, processes, and reporting dashboards for a high-performing Professional Services organization
Domain
Enterprise AI Solutions / Professional Services Operations
Deliverable
infrastructure
Required skills
capacity planning, resource planning, financial forecasting, utilization tracking, workflow optimization, data quality management, stakeholder alignment
Preferred skills
experience with MEDDIC sales methodology, scenario planning, building processes from scratch
Technologies
Float, Jira, Salesforce, Excel/Sheets
Responsibilities
Own capacity planning and staffing for Solutions AI Engineers; Build and maintain capacity and revenue forecasts; Run scenario planning to identify hiring needs and delivery risks; Partner with Engagement Managers to validate scope and margin assumptions; Ensure accurate timesheet submission and operational compliance; Define standards for project setup and reporting; Maintain accurate project and portfolio reporting; Partner with Finance for revenue recognition and forecasting.
Seniority
Senior, hands-on IC with strategic oversight
