Customer Solutions Engineer – Payments
Core
Partner with Account Executives to help enterprise customers modernize payment strategies, optimize payment performance, and reduce complexity.
Role type
Senior Solutions Engineer (Payments)
Builds
Flexible payment ecosystems across multiple providers, gateways, and processors for enterprise clients
Domain
Enterprise payments, subscription economy, quote-to-cash
Deliverable
client delivery
Required skills
Enterprise payments architecture, payment orchestration, intelligent routing, tokenization, payment resilience, REST APIs, webhooks, solution consulting, technical presentations
Preferred skills
Global enterprise customer support, subscription business models, ERP/CRM/commerce integrations, PCI DSS/PSD2/SCA regulations, SaaS platforms
Technologies
Payment Service Providers (PSPs), payment gateways, payment processors, card networks, digital wallets, alternative payment methods
Responsibilities
Serve as payments subject matter expert throughout the sales cycle; Lead discovery sessions on payment architecture and gateway strategy; Design solution architectures for flexible payment ecosystems; Deliver technical presentations and workshops; Advise on payment optimization and best practices; Collaborate with Product and Engineering to influence capabilities; Develop reusable solution assets and reference architectures
Seniority
Senior, hands-on IC
