Technical Enablement Manager 3 - EMEA
Core
In-house product expert providing advisory services, technical training, and educational sessions to Datadog's largest customers to ensure successful integration and business value realization.
Role type
Senior Technical Enablement Manager (Post-Sales)
Builds
Customer training programs, foundational enablement webinars, and in-person foundation events for Datadog's observability platform.
Domain
Cloud-native observability, monitoring, and IT operations.
Deliverable
Product features (training content & sessions)
Required skills
Cloud-native/observability expertise, major cloud provider knowledge (AWS/Azure/GCP), modern automation tooling (scripting, CI/CD, containerization), expert presentation skills, content creation/iteration, mentorship, industry certification.
Preferred skills
DevSecOps practices, Python/JavaScript/Ruby, Chef/Puppet, Jenkins/GitLab, Docker/Kubernetes.
Technologies
Datadog (Infrastructure, Logs, APM), AWS, Azure, GCP, Python, JavaScript, Ruby, Chef, Puppet, Jenkins, GitLab, Docker, Kubernetes.
Responsibilities
Lead foundational enablement webinars independently; deliver customized technical training sessions; update and iterate enablement content; partner with Sales and Customer Success to scope enablement services; mentor new hires; collaborate with Product and Engineering for feedback; perform internal enablement for cross-functional teams; own and deliver recurring in-person foundation events.
Seniority
Senior, hands-on IC with mentorship responsibilities.
