Manager, Implementation Management
Core
Lead implementation strategy and execution for high-value new customer rollouts ($200K–$1M deals) in the business travel and AI infrastructure space.
Role type
Senior IC Implementation Manager with team leadership responsibilities
Builds
Implementation plans, customer adoption strategies, and scalable deployment processes for Engine's travel platform
Domain
B2B SaaS, TravelTech, AI infrastructure
Required skills
Implementation strategy, cross-functional partnership, team leadership, customer onboarding, technical program management, consultative selling, adoption benchmarking, GTM handoffs
Preferred skills
Corporate travel, expense, or spend management platform experience
Technologies
N/A
Responsibilities
Craft and execute implementation strategies for new customer opportunities, lead a team of Implementation Managers through live deployments, collaborate with Sales and Account Management to ensure seamless contract-to-booking transitions, serve as the senior implementation voice for key deals, and build scalable processes for growing customer volume
Seniority
Senior, hands-on IC with team leadership
