Associate TSE II

## Responsibilities - Working alongside our largest customers to solve complex challenges, including questions on architecture, performance, recovery, security, and everything in between. - Being an expert resource on best practices in running MongoDB at scale. - Acting as an advocate for customers' needs by interfacing with our product management and development teams on their behalf. - Contributing to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. ## Requirements - Strong technical experience in one (or more) of the following areas: systems administration, distributed systems, network administration, database architecture and administration, application architecture, data architecture and design, performance tuning and benchmarking. - Experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform). - Excellent communication skills, both written and verbal. - Genuine desire to help people. - Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills. - Ability to think on your feet, remain calm under pressure and solve problems in real-time. - Desire and ability to rapidly learn a wide variety of new technical skills. - Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help. ## Nice to Have - Experience in one or more of Java, Python, Ruby, C, C++, C#, JavaScript, node.js, Go, PHP, or Perl. ## Benefits - Hybrid working model based in Dublin. - Opportunities for personal growth and business impact. - Supportive and enriching culture for employees. - Employee benefits including fertility assistance, parental leave policy, and employee affinity groups. - Commitment to providing necessary accommodations for individuals with disabilities. - Equal opportunities employer.