Senior Technical Account Lead
Core
Own and develop technical relationships with enterprise retail partners, acting as a trusted advisor to help them adopt Flipp solutions and solve business challenges.
Role type
Senior Technical Account Lead
Builds
Strategic partnership plans and onboarding/delivery of projects for enterprise and mid-market retailers
Domain
Retail technology / E-commerce platforms
Deliverable
client delivery
Required skills
Technical account management, project management, business acumen, cross-functional collaboration, stakeholder management, client communication, web technologies (JavaScript, APIs, JSON)
Preferred skills
E-commerce platforms (Magento, Salesforce Commerce Cloud/Demandware), PMP certification
Technologies
JavaScript, APIs, JSON, Magento, Salesforce Commerce Cloud, Demandware
Responsibilities
Build tailored technical strategies and partnership plans; Lead onboarding and delivery of strategic projects; Partner with Product, Sales, Analytics, and Engineering to implement solutions; Act as the voice of the retailer translating needs into requirements
Seniority
Senior, hands-on IC with strategic advisory responsibilities
