Senior User Researcher II
Core
Lead strategic user research to drive enterprise cyber resilience products, championing the customer voice from discovery to design validation.
Role type
Senior User Researcher (Enterprise/B2B)
Builds
Rubrik Security Cloud and AI Operations products for enterprise data protection and cyber resilience.
Domain
Cybersecurity, Data Protection, Enterprise AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
End-to-end research lifecycle management, qualitative and quantitative research methods, usability testing, user persona definition, data synthesis, AI workflow integration, stakeholder collaboration
Preferred skills
Enterprise or B2B software experience, technical concept adaptability, international cross-functional team experience
Technologies
AI-powered research tools, research agents, analytical tools
Responsibilities
Define, plan, and execute studies to understand customer needs; build and communicate a strategic research roadmap; synthesize findings into actionable design and product recommendations; manage research logistics including recruitment and scheduling; integrate AI tools to automate workflows and accelerate insights; collaborate with product and design teams to validate concepts and influence strategy.
Seniority
Senior, hands-on IC