Senior Manager, Business Analytics - Strategic Modeling
Core
Lead strategic modeling, long-term revenue forecasting, and capacity planning to inform financial and operational decisions for Care Commercial Success.
Role type
Senior Manager, Business Analytics (Strategic Modeling)
Builds
Integrated business analytics capability connecting commercial assumptions, customer demand, productivity, workforce capacity, and financial outcomes.
Domain
Telecommunications / Customer Care / Strategic Planning
Deliverable
production ML models
Required skills
Strategic modeling, long-term revenue forecasting, capacity planning, time-series forecasting, model validation, backtesting, sensitivity analysis, SQL, Python, R, Tableau, Power BI, financial acumen, people leadership
Preferred skills
Scaling centralized forecasting functions, high-volume service operations support, integrating revenue/workforce/financial planning, automated forecasting solutions, Master's in quantitative field
Responsibilities
Lead and develop a multidisciplinary Business Analytics team; Establish an integrated modeling framework; Build and oversee forecasting, scenario, and sensitivity models; Translate complex analytical outputs into actionable recommendations; Establish standards for forecasting methodology and model governance.
Seniority
Senior, hands-on IC with people leadership
