Technical Writer Intern (Summer 2027)
Core
Test and document new product features for a data analytics platform, creating tutorials, video content, and information architecture for global users.
Role type
Technical Writing Intern
Builds
Documentation, tutorials, video/GIF content, and information architecture for a data analytics platform
Domain
Data analytics / SaaS
Required skills
Technical writing, documentation, product testing, information architecture, content strategy, project management, cross-functional collaboration
Preferred skills
AI tooling, docs-as-code workflows, visual content creation (diagrams/screenshots), customer feedback analysis
Technologies
Docs-as-code, AI tooling
Responsibilities
Write clear documentation enabling customers to use the product effectively; Deploy documentation and gather insights from customer metrics; Work closely with development teams to understand features; Participate in cross-functional planning and bug bashes; Explore and validate product features through rigorous testing; Translate complex technical details into digestible documentation; Draft, review, and publish content in a docs-as-code workflow; Improve existing documentation based on feedback; Develop visually captivating documentation with diagrams and screenshots.