Monetization Operations Analyst
Core
Onboard sold custom contracts into billing systems and develop scalable collection processes for complex user agreements.
Role type
Monetization Operations Analyst
Builds
Scalable billing and collection processes for new and existing users
Domain
Financial infrastructure / Payments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract onboarding, Legal contract management, Process development, Cross-functional partnership, Customer advocacy, Process improvement
Preferred skills
Payments industry knowledge, GSuite, Excel, Large data set handling, SQL, Project management, Automation
Technologies
GSuite, Excel, SQL
Responsibilities
Onboard sold custom contracts into billing systems; Work with legal contracts with strong attention to detail; Develop and manage scalable billing and collection processes; Build scalable and auditable onboarding processes; Partner with internal teams to improve contract review processes; Resolve user inquiries related to onboarding implementation, billing, and collections; Advocate for the customer to internal stakeholders; Help scope, build, and deliver continuous process improvements
Seniority
Mid-level, client-facing IC