Associate Account Manager
On-site
Core
Handle escalations for shop partners leveraging the online Slice platform to power their digital presence, focusing on retention and success.
Role type
Associate Account Manager
Builds
Digital presence and operational support for independent restaurants
Domain
Restaurant technology and hospitality
Deliverable
client delivery
Required skills
Account management, high-risk account management, portfolio management, negotiation, Salesforce, Slack, Excel, analytical skills, problem-solving
Preferred skills
Restaurant or hospitality industry experience, multiple languages
Responsibilities
Manage escalations for partner shops, manage high-risk accounts, manage a portfolio of low-volume high-potential accounts
Seniority
Junior, 1-2 years experience