SMS Apprentice
Core
Systems Management Specialist Apprentice providing technical support, system installations, upgrades, and troubleshooting for system issues, interfaces, and data migration.
Role type
Apprentice Systems Management Specialist (IC)
Builds
System stability and operational support for healthcare, finance, manufacturing, and supply chain customers
Domain
IT Operations / Systems Management (via careerplan.io/jobs/8008078003-sms-apprentice-at-intersystems)
Required skills
LINUX, Windows, problem-solving, technical support, data migration, performance analysis, generative AI tools, prompt engineering
Preferred skills
university degree in relevant discipline, AI output validation
Technologies
LINUX, Windows, generative AI tools
Responsibilities
Installations, upgrades and resolution of ongoing support incidents; Support for critical issues with peers; Liaise with clients and/or internal departments regarding ongoing technical requests; Manage software installations and upgrades; Provide technical support for system issues, interfaces, data migration, upgrades and new installations; Provide technical support for troubleshooting and performance analysis