Product Manager, Professional Services
Core
Own the end-to-end portfolio of Professional Services offerings, defining scope, pricing, and methodology to ensure profitable delivery and effective sales.
Role type
Senior Product Manager (Professional Services)
Builds
Service offerings for Stripe integrations
Domain
Financial infrastructure / Professional Services
Deliverable
product features
Required skills
Professional Services or consulting delivery experience, service offering ownership, commercial literacy, analytical skills, product management training, product thinking application
Preferred skills
Certinia familiarity, Salesforce familiarity, partner and SI ecosystem dynamics
Responsibilities
Maintain and govern the offering portfolio including scope, hours, pricing, and resource plans; Manage the full offering lifecycle from design to deprecation; Design and implement a governance framework for the portfolio; Drive offering performance analytics and track KPIs like attach rate and gross margin; Refine offering design based on delivery burn data and feedback loops between Sales, Delivery, and Finance