Director, Customer Engineering Engineering
Core
Senior leader scaling the Customer Engineering organization across regions, segments, or product domains to drive commercial outcomes and technical engagement with enterprise customers.
Role type
Director, Customer Engineering
Builds
Unified, AI-augmented high-performance GTM engine for enterprise customers
Domain
Internet infrastructure, SaaS, Cloud, Security
Deliverable
product features
Required skills
Organizational leadership, Commercial ownership, GTM strategy execution, Executive coaching, Operational scale, Cross-functional influence, Market presence
Preferred skills
Cloudflare domain expertise, Global scale management
Technologies
DNS, HTTP(S), TCP/IP, BGP, SSL/TLS, WAF, Bot Management, Zero Trust, SASE, DDoS mitigation, Caching, CDN, LLMs, Cloud platforms, Edge services
Responsibilities
Build and scale multi-team CE organization, Own commercial outcomes and revenue targets, Shape GTM strategy with Sales and Product, Coach managers on deal strategy and people development, Build AI-augmented workflows and operational systems, Represent CE in executive forums and customer engagements
Seniority
Director, executive leadership
