Order Management Analyst
Core
Manage end-to-end order processing, validation, booking, and amendments to ensure revenue integrity and operational efficiency for Axon's order-to-cash operations.
Role type
Senior Order Management Analyst
Builds
Accurate order bookings and revenue reporting
Domain
SaaS / Public Safety / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Order-to-cash process management, contract and pricing interpretation, ERP/CRM system proficiency, revenue controls and audit compliance, cross-functional stakeholder collaboration, process automation and optimization
Preferred skills
Mentorship of junior analysts, pipeline review and revenue forecasting support
Technologies
Salesforce, D365, SAP, NetSuite, Excel, Sigma
Responsibilities
Independently manage complex global transactions including order validation, booking, amendments, and system corrections; Resolve complex order issues impacting fulfillment and compliance; Perform internal audits to ensure revenue control compliance; Drive continuous improvement initiatives for workflow optimization; Contribute to pipeline reviews and revenue forecasting insights
Seniority
Mid-Senior, hands-on IC