Merchant Ops Analyst
Core
Review and process merchant KYC profiles, assess merchant eligibility, and support payment channel activations to enable businesses to grow on Xendit's platform.
Role type
Merchant Operations Analyst
Builds
Merchant onboarding and payment channel activation workflows
Domain
Fintech / Payments / Southeast Asia
Deliverable
client delivery
Required skills
KYC profile review, regulatory compliance assessment, merchant eligibility determination, payment channel coordination, cross-functional collaboration, risk assessment, operational reporting, project management
Preferred skills
Fintech/banking operations experience, client account opening experience
Technologies
Microsoft Office, Google Suite
Responsibilities
Conduct business profile reviews for incoming merchant accounts, review submitted documentation for compliance, process cases based on team priorities, gather and retain documentation, assess risk in business decisions, report operational issues, manage ad hoc tasks
Seniority
Junior to Mid-level, hands-on IC